非软件使用问题，涉及到海关业务或政策需要咨询到日本海关时，可以通过以下几种方式联系到日本海关。
请参考 海关通知 中的 “3，如何处理AFR海关通知”。
以下列表为日本各口岸的联系电话，请打电话给最近的港口咨询。 最新电话列表，请参考 https://www.customs.go.jp/english/c-answer_e/sonota/9301_e.htm
Customs Name | Division Name | Telephone | Address |
|---|---|---|---|
Hakodate Customs | Custom Clearance Division, Customs Counselor | 0138-40-4261 | Hakodate Port Common Government Office Bldg. 24-4, Kaigan-cho, Hakodate-shi, Hokkaido 040-8561 |
Sapporo Branch Customs | 011-231-1443 | Sapporo 2nd Common Government Office Bldg. 10, Odori-nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0042 | |
Tokyo Customs | Custom Clearance Division, Customs Counselor | 03-3529-0700 | Tokyo Port Common Government Office Bldg. 2-7-11, Aomi, Koto-ku, Tokyo 135-8615 |
Haneda Branch Customs | 050-5533-6962 | 2-6-4, Haneda Kuko, Ota-ku, Tokyo 144-0041 | |
Haneda Branch Customs (Air-cargo) | 050-5533-6988 | 2-6-3, Haneda Kuko, Ota-ku, Tokyo 144-0041 | |
Narita Branch Customs | 0476-34-2128 0476-34-2129 | Narita Airport 2nd Terminal Bldg. 1-1, Aza Furugome, Furugome, Narita-shi, Chiba 282-8603 | |
Narita Air Cargo Customs Sub-branch | 0476-32-6020 | 2159, Aza Tennamino, Komaino, Narita-shi, Chiba 282-8603 | |
Tokyo Overseas Mail Sub-branch Customs | 03-5665-3755 | Japan Post Co., Ltd. Tokyo International Post Office 3F 3-5-14, Shinsuna, Koto-ku, Tokyo 136-0075 | |
Oi Sub-branch Customs | 03-3790-6803 | 4-1-10, Tokai, Ota-ku, Tokyo 143-0001 | |
Yokohama Customs | Custom Clearance Division, Customs Counselor | 045-212-6000 | 279-1, Yamashita-cho, Naka-ku, Yokohama-shi, Kanagawa 231-0023 |
Honmoku-futo Sub-branch Customs | 045-625-5037 | 2, Honmoku-futo, Naka-ku, Yokohama-shi, Kanagawa 231-0811 | |
Kawasaki Overseas Mail Sub-branch Customs | 044-270-5780 | Japan Post Co., Ltd. Kawasaki East Post Office 5F 88, Higashi-Ogishima, Kawasaki-ku, Kawasaki-shi, Kanagawa 219-8799 | |
Nagoya Customs | Custom Clearance Division, Customs Counselor | 052-654-4100 | 2-3-12, Irifune, Minato-ku, Nagoya-shi, Aichi 455-8535 |
Chubu Airport Branch Customs | 0569-38-7600 | Chubu Airport Common Government Office Bldg. 1-1, Centrair, Tokoname-shi, Aichi 479-8708 | |
Chubu Overseas Mail Sub-branch Customs | 0569-38-1524 | Japan Post Co., Ltd. Chubu International Post Office 3-13-2, Centrair, Tokoname-shi, Aichi 479-0199 | |
Osaka Customs | Custom Clearance Division, Customs Counselor | 06-6576-3001 | Osaka Port Common Government Office Bldg. 4-10-3, Chikko, Minato-ku, Osaka-shi, Osaka 552-0021 |
Kansai Airport Branch Customs | 072-455-1600 072-455-1601 | Kansai Airport Regional Common Government Office Bldg. 1, Senshukuko-minami, Sennan-shi, Osaka 549-0021 | |
Nanko Sub-branch Customs | 06-6614-5345 | 7-1-41, Nanko-higashi, Suminoe-ku, Osaka-shi, Osaka 559-0031 | |
Osaka Overseas Mail Sub-branch Customs | 072-455-1850 | Japan Post Co., Ltd. Osaka International Post Office 3F 1, Senshukuko-minami, Sennan-shi, Osaka 549-8799 | |
Kobe Customs | Custom Clearance Division, Customs Counselor | 078-333-3100 | 12-1, Shinko-cho, Chuo-ku, Kobe-shi, Hyogo 650-0041 |
Moji Customs | Custom Clearance Division, Customs Counselor | 050-3530-8372 | Moji Port Common Government Office Bldg. 1-3-10, Nishi-kaigan, Moji-ku, Kitakyushu-shi, Fukuoka 801-8511 |
Hakata Branch Customs | 092-263-8235 | Fukuoka Port Common Government Office Bldg. 8-1, Okihama-cho, Hakata-ku, Fukuoka-shi, Fukuoka 812-0031 | |
Fukuoka Airport Branch Customs | 092-477-0101 | Fukuoka Airport Common Government Office Bldg. 606, Oaza Kamiusui, Hakata-ku, Fukuoka-shi, Fukuoka 812-0005 | |
Fukuoka Overseas Mail Sub-branch Customs | 092-663-6260 | Japan Post Co., Ltd. Shin-Fukuoka Post Office 4-13-70, Kamata Higashi-ku Fukuoka-shi Fukuoka 812-0051 | |
Nagasaki Customs | Custom Clearance Division, Customs Counselor | 095-828-8619 | 1-36, Dejima-machi, Nagasaki-shi, Nagasaki 850-0862 |
Okinawa Regional Customs | Customs Counselor | 098-863-0099 | Naha Port Common Government Office Bldg. 2-11-1, Minato-machi, Naha-shi, Okinawa 900-0001 |
表单地址：https://www.customs.go.jp/english/quest/index.htm
建议使用方法2直接打电话给海关客服来解决问题， 这个链接是用来反馈信息的，相当于我们国内中的在线反馈，但我之前有得到过正确的邮件回复，有帮助我解决问题。
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